Why 16% of Customers Wouldn’t Recommend Fizzle (and How We Found Out)

Why 16% of Customers Wouldn’t Recommend Fizzle (and How We Found Out) Small businesses live and die by what our customers think of us. Staying intimately connected to your customer base isn’t just advised, it’s essential to your very survival. On The Fizzle Show, we often recommend talking with customers frequently, through both in-depth one-on-one interviews, responsive and frequent email conversations, and through surveys.

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