Sprinklr Buys Get Satisfaction To Add Customer Feedback To Its Social Media Platform

get satisfaction Sprinklr, the social media management company that vaulted into the “unicorn club” last month after it raised $46m on a $1b+ valuation, is making an acquisition to expand into a new area, customer feedback. It is buying Get Satisfaction, makers of a platform that lets businesses connect with customers online and get feedback on their sites. Terms of the deal have not been… Read More

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